We continue to actively raise awareness among Social Protection specialists regarding the improved assistance to the displaced persons. This month, we held webinars for more than 350 employees in 10 oblasts of Ukraine: Kyivska, Odeska, Kharkivska, Zaporizka, Chernihivska, Kirovohradska, Ternopilska, Cherkaska, Dnipropetrovska, Donetska.
In addition to social services, we raised an extremely important issue of the mental state of the department employees themselves. Thus, in Zaporizka and Chernihivska oblasts, we discussed such an important topic as burnout in extreme working conditions and how to overcome chronic stress. Social Protection employees learned about the techniques for coping with stressful situations; advice on organizing the working time; psychological sets of exercises to decrease the nervous system load.
Other topics we covered in September:
- changes in living allowance assigning mechanism;
- damaged property compensation procedure;
- IDPs registration;
- establishing the fact of death;
- how to cope with constant stress;
- social guarantees (benefits and payments) for internally displaced persons.
Charity Foundation “Stabilization Support Services” conducts regular webinars in the frames of a joint project with the UN Refugee Agency in Ukraine to strengthen the capacity of the social protection system.