In 2025, we delivered equipment for mobile workstations to social protection institutions. Thanks to this technical support, specialists from the institutions’ mobile units can respond promptly and continuously to the needs of hromada residents and provide social services at their homes, including in remote settlements.
Together with UNHCR, we delivered the following to hromadas in Mykolaivska and Odeska Oblasts:
- 20 laptops;
- 11 portable multifunctional printers and 11 ink cartridges;
- 20 portable scanners;
- 20 USB hubs.
First and foremost, these devices make social services more accessible to vulnerable groups, such as people with limited mobility, the elderly, internally displaced persons, and families in difficult circumstances.
See photos and read reviews about how mobile workstations help employees of institutions during field visits.
“Since the beginning of the full-scale invasion, the workload of the Social Services Center of the Kuialnyk Village Council has increased. The number of service recipient categories has expanded, and the number of people in need of services has doubled. Today, the center has 1,205 clients, and 178 people require home care. The Kuialnytska hromada is one of the largest rural hromadas in the country, comprising 58 villages. Therefore, mobile workstations are used by the center’s mobile teams, which visit remote villages. With portable equipment, they spend less time providing social services. Such assistance facilitates their work and makes services more accessible to hromada residents,” says Viacheslav Holynskyi, regional project coordinator in Odeska Oblast.
Olha Hostryk, Director of the Center for the Provision of Social Services of the Nova Odesa City Council: “The Novoodeska hromada is located in a frontline region, and 2,287 people receive social services at the center. The institution has a multidisciplinary team that travels to settlements to provide services, particularly to people with limited mobility, older people, internally displaced persons, and families in difficult circumstances. The laptop is used for electronic recordkeeping, completing applications, conducting needs assessments, and other paperwork. A portable printer enables prompt printing of referrals, certificates, decisions, and informational materials, providing citizens with documents on the spot without the need to return to the institutions. Using a handheld scanner, the team quickly scans documents, creates electronic personal files, and transfers the documents to the institution and related services.”
Veronika Obodova, director of the Voznesensk Center for Social Services: “By the end of 2025, the situation in the Voznesensk City Territorial Hromada can be considered satisfactory. There are 5,657 recipients of social services in the hromada, including 237 IDPs. The Voznesenska hromada covers a large area, with remote districts, which complicates work with clients. We transferred the office equipment we received to the Day Center for Social and Psychological Assistance to People Affected by Domestic Violence. In particular, portable equipment helps to quickly provide services to affected people who need urgent assistance (crisis and emergency intervention).”
Olena Kramarenko, Director of the Center for the Provision of Social Services of the Novyi Buh City Council: “As of early December 2025, 2,011 people received services from the center, including 15 IDP families. A mobile social service — an innovative service for providing mobile social assistance — has been operating at the institution for almost two years. The mobile workstation enables rapid processing of documents, consultations, information sharing, and the provision of emergency (crisis) intervention services during visits to remote corners of the city and villages. During citizen inquiries, multidisciplinary team specialists can make photocopies and print documents to form case files on the spot. Since the service recipients are primarily elderly people and people with disabilities, this will significantly increase their numbers, particularly from rural areas.”
Feedback from the team of the Center for the Provision of Social Services of the Vilne Zaporizhzhia Village Council: “The received equipment is used to set up a mobile workstation for the mobile unit. A significant portion of the center’s beneficiaries are people with reduced mobility, the elderly, IDPs, and families in difficult life circumstances who do not have the opportunity to visit the institution in person. Providing high-quality social services requires prompt documentation during field visits. Thanks to the laptop, the team has access to electronic registries and can prepare needs assessment reports, individual plans, applications, reporting documentation, and manage electronic document flow while in the field. The portable color multifunctional printer allows printing of necessary documents (applications, consents, referrals, extracts) during visits to service recipients. This is especially important for people who do not have access to a printer or digital services. The handheld scanner is used for the rapid scanning of client documents (passports, certificates, IDs, decisions), their subsequent storage, and electronic transfer without the need to transport paper copies.”
Additionally, in 2025, we handed over 264 workstation equipment sets for social protection institutions, technical equipment, and furniture for four municipal training centers for social services in Uzhhorod, Rivne, and Ivano-Frankivsk, and 223 bicycles for home care services.
We will help improve the social protection system in the target hromadas through the Support to the Capacity of Government Institutions and Local Communities to Strengthen Social Protection Systems in Ukraine project, implemented with the support of UNHCR, the UN Refugee Agency in Ukraine.