The full-scale invasion of Ukraine by the Russian Federation has changed the life of the entire country and had a destructive impact on every area, including social services. Among the challenges are gaps in the organization and provision of social and administrative services, high poverty levels, inadequate social infrastructure, a shortage of social service providers, and insufficient accessibility of public spaces. The growing need for assistance and the increased vulnerability of the population are putting pressure on the social protection system.
In addition, Ukraine has completed its decentralization reform, and local hromadas have been given significant powers to organize social and administrative services, ensure minimum living standards, and promote well-being and accessibility. Hromadas are therefore forced to seek opportunities and resources to meet the needs of the population.
To strengthen local authorities’ capacity to provide social services, during 2023–2025, the Charity Foundation “Stabilization Support Services” team provided methodological and consulting support on updating territorial communities’ social passports (Analytical report “Assisting Communities in Updating Social Passports”). We implemented this activity as part of Support to the Capacity of Government Institutions and Local Communities to Strengthen Social Protection Systems in Ukraine project (during 2023–2024, the project was called Supporting the Capacity of the Social Protection System to Register Internally Displaced Persons project), which was implemented with the support of UNHCR, the UN Refugee Agency in Ukraine.
A social passport is a document containing information about hromadas’ resources and social characteristics, allowing its potential to be assessed.
Learn more about what a social passport is here.
Goal of the Activity:
- Methodological and technical support for hromadas in developing and implementing a needs-based approach to delivering social and administrative services. (More on assessing hromadas needs for social services is available in our guide.)
- Assisting hromadas in collecting information and preparing a social passport, as well as jointly developing a medium-term social protection development plan with the hromada.
Geographical Coverage: Territorial hromadas of Ukraine (98 hromadas in 19 oblasts).
Implementation Period: 2023–2025.
Activity Implementation Stages
- Preparatory Stage
- Identification of target hromadas in coordination with the responsible UNHCR field offices.
- Holding coordination meetings with local authorities, representatives of civil society institutions, and activists regarding the need to prepare a social passport and develop a needs-based approach to providing social and administrative services.
- Establishing working groups to assess needs and develop the social passport.
- Data Collection and Processing
- Preparing and approving an Order by the head of the military administration or the head of the city (settlement/village) council on establishing a working group to assess needs and prepare the hromadas’ social passport.
- Defining the recommended composition of the working group.
- Supporting the organization and conduct of the first meetings of the working groups and training their members on needs assessment and social passport preparation.
- Collecting and summarizing information on the social and demographic situation in the hromada, the number of people/families belonging to vulnerable population groups, and social service providers and their resources for providing social services. Sending official requests to services, institutions, and facilities that are information sources, conducting door-to-door visits, and holding interviews.
- Collecting information about the hromada.
- Analysis of Results and Preparation of Reports
- Organizing the collected data. Creating the social passport.
- Developing recommendations to improve social processes in the hromada.
- Providing expert consultations to representatives of territorial hromada, including local government officials, social service providers, and the civil society sector.
- Preparing medium-term social protection development plans for the hromada.
- Public Presentation of Reports and Medium-Term Development Plans in Each Target Hromada.
Social passports of hromadas we helped update:
Cherkaska Oblast
Buzhanska hromada (ukr.)
Zvenyhorodska hromada (ukr.)
Voznesenska hromada (ukr.)
Monastyryshchenska hromada (ukr.)
Chernivetska Oblast
Kitsmanska hromada (ukr.)
Nedoboyivska hromada (ukr.)
Viknianska hromada (ukr.)
Zastavninska hromada (ukr.)
Dnipropetrovska Oblast
Ivano-Frankivska Oblast
Ivano-Frankivska hromada (part 1) (ukr.)
Ivano-Frankivska hromada (part 2) (ukr.)
Ivano-Frankivska hromada (part 3) (ukr.)
Ivano-Frankivska hromada (part 4) (ukr.)
Khersonska Oblast
Velykooleksandrivska hromada (ukr.)
Khmelnytska Oblast
Dunayevetska hromada (ukr.)
Kamianets-Podilska hromada (ukr.)
Chemerovetska hromada (ukr.)
Khmelnytska hromada (ukr.)
Kirovohradska Oblast
Novoukrayinska hromada (ukr.)
Petrivska hromada (ukr.)
Popelnastivska hromada (ukr.)
Velykoseverynivska hromada (ukr.)
Kyivska Oblast
Borodianska hromada (ukr.)
Buchanska hromada (part 1) (ukr.)
Buchanska hromada (part 2) (ukr.)
Boyarska hromada (ukr.)
Vasylkivska hromada (part 1) (ukr.)
Vasylkivska hromada (part 2) (ukr.)
Vasylkivska hromada (part 1) (eng.)
Vasylkivska hromada (part 2) (eng.)
Obukhivska hromada (part 1) (ukr.)
Obukhivska hromada (part 2) (ukr.)
Tetiyivska hromada (ukr.)
Fastivska hromada (ukr.)
Yahotynska hromada (ukr.)
Lvivska Oblast
Lvivska hromada (ukr.)
Novoiavorivska hromada (ukr.)
Rudkivska hromada (ukr.)
Zolochivska hromada (ukr.)
Mykolaivska Oblast
Odeska Oblast
Ananiivska hromada (ukr.)
Fontanska hromada (ukr.)
Kodymska hromada (ukr.)
Oknianska hromada (ukr.)
Velykodalnytska hromada (ukr.)
Poltavska Oblast
Lubenska hromada (ukr.)
Myrhorodska hromada (ukr.)
Novosanzharska hromada (ukr.)
Zinkivska hromada (ukr.)
Rivnenska Oblast
Bilokrynytska hromada (ukr.)
Klevanska hromada (ukr.)
Mlynivska hromada (ukr.)
Zdolbunivska hromada (ukr.)
Ternopilska Oblast
Baikovetska hromada (ukr.)
Baikovetska hromada (eng.)
Kopychynetska hromada (ukr.)
Kopychynetska hromada (eng.)
Trybukhivska hromada (ukr.)
Zbarazka hromada (ukr.)
Zbarazka hromada (eng.)
Vinnytska Oblast
Barska hromada (ukr.)
Bershadska hromada (part 1) (ukr.)
Bershadska hromada (part 2) (ukr.)
Hnivanska hromada (ukr.)
Tulchynska hromada (ukr.)
Voronovytska hromada (ukr.)
Yakushynetska hromada (ukr.)
Volynska Oblast
Kamin-Kashyrska hromada (ukr.)
Starovyzhivska hromada (ukr.)
Shatska hromada (ukr.)
Turiyska hromada (ukr.)
Zakarpatska Oblast
Mukachivska hromada (ukr.)
Khustska hromada (ukr.)
Perechynska hromada (ukr.)
Uzhhorodska hromada (ukr.)
Zaporizka Oblast
Novooleksandrivska hromada (ukr.)
Zhytomyrska Oblast
Andrushivska hromada (ukr.)
Brusylivska hromada (ukr.)
Liubarska hromada (ukr.)
Romanivska hromada (ukr.)
Learn more about our cooperation with communities on updating social passports:
We Helped 56 Hromadas Develop Social Passports
How to Assess a hromada’s Potential? A Social Passport is the Answer
How Social Passports Help Modernize Social Services: The Successful Experience of the Vyhoda Hromada
Challenges and Solutions in the Social Protection System: The Story of the Hromada Social Passport
Special project “How Hromadas Work with Social Passports,” in which we report on the results achieved by the hromada after research and document development:
The Experiences of Turiyska, Shatska, and Klevanska Hromadas
The Experiences of Novoyavorivska, Rudkivska, and Zinkivska Hromadas
The Experiences of Kodymska, Trybukhivska, and Dunayevetska Hromadas
The Experiences of Nedoboyivska, Monastyryshchenska, and Lubenska Hromahas
The Experiences of Brusylivska, Novoukrayinska, and Yakushynetska Hromadas
The Experiences of Uzhhorodska, Mukachivska, and Khustska Hromadas